Salvation Army West USA found in The Long Beach Press Telegram:
The Grand Prix Association is assisting The Salvation Army with its "Operation Christmas Adopt-A-Family" program, providing warehouse space for gift distribution, as well as adopting a local family by giving them food for Christmas dinner and gifts for the children. The association's warehouse will be open on Tuesday for companies and individuals that have adopted a family to drop off donations. More than 150 families are expected to be "adopted" in Long Beach.
The back portion of the association's warehouse, normally used to house materials and equipment to build race grandstands, will be stocked with holiday items including toys, games, sports equipment and bicycles. On Wednesday, the families will pick up their Christmas baskets and gifts at the Grand Prix offices and warehouse at Pacific Avenue and Spring Street.
About 40 volunteers, many from Santa Fe High School in Santa Fe Springs, will help with the distribution. The Grand Prix staff also assists with the effort by transporting gifts to families without cars. This holiday season The Salvation Army will assist more than 1,200 families with more than 5,000 children in Long Beach, according to the organization.
Day-Timers, Inc. as discovered on PRweb:
DayTimers, the premier company and leader in time management and organization tools, is celebrating its 60th anniversary year in Times Square from November 5, 2007 - January 1, 2008. Throughout the height of the holiday season, DayTimers will display 15-second spots in the "mecca" of American advertising, designed to captivate the millions of eyes passing the crossroads of Broadway and 7th Avenue at 44th Street each day of this critical two-month period. "We are excited to join traditional New York City celebrations such as the Macy's Thanksgiving Day Parade and New Year's Eve to show our appreciation for being in business for the past 60 years," commented Joe Winters, DayTimers President.
Gordian Health Solutions, as featured in TMCnet:
Gordian, an industry leader in health and productivity improvement, has adopted CosmoCom’s IP-based contact center platform. Gordian was using a traditional phone system to connect its nurses, dietitians, exercise physiologists, and other professionals with clients in need of healthy lifestyle coaching. The capabilities of CosmoCom’s CosmoCall Universe (CCU) platform exceed those of traditional phone systems. Moreover, it integrates e-mail and online chat into the traditional telephone call center. Gordian helps employers, health plans and government entities identify, control and manage health risk factors and their associated costs through targeted and tailored programs and sophisticated informatics and reporting capabilities.
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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