Thursday, February 05, 2009

News, RSS Feeds and Social Networks for our supported phone systems

Virtual Observer connects to most popular phone systems, and I've tried to round up some of the latest news from each of them. After perusing the excerpts and links, you will find a list of RSS feeds for each phone system vendor so you add them to your RSS feed readers. If that's not enough, I've also compiled a list of the various social networks where these companies have presence.

ShoreTel: Nortel Demise Marks the Beginning of a Huge Category Shift
An excerpt: "As you've no doubt read, Nortel Networks has filed for bankruptcy, marking the demise of a once leading company in the communications industry. Is Nortel just another unfortunate victim of the recession? Does it indicate major problems for all providers of telephony solutions? No and here to read the full article on ShoreTel's Blog.

Avaya: Avaya Unified Communications and Contact Center Solutions "Certified Green" by Independent Test Labs
An excerpt: "Avaya, a leading global provider of business communications applications, systems and services, today announced that its Unified Communications and Contact Center solutions have been "Certified Green" by Miercom, an independent testing organization. The designation verifies that Avaya Communication Manager-based networks are environmentally-friendly designs that can save companies money and boost here to read the entire news release.

Cisco: 1-800 CONTACTS is deploying Cisco Unified Contact Center Enterprise to help it manage growth and increase uptime. An excerpt: "By integrating contact center, web support and administration on the same platform, 1-800 CONTACTS is now able to expand capabilities of its at-home agents by blending inbound and outbound calls into a single queue, allowing contact center associates to answer calls faster. In addition, the entire system is more stable and uptime has been increased by eliminating technical issues inherent in a patchwork here to read the entire article

- Avaya Contact Center News RSS Feed
- Cisco Unified Communications RSS Feed
- ShoreTel news feed
- Mitel RSS Feed
- Alcatel-Lucent RSS Feed
- Nortel RSS Feed

- Avaya DevConnect on LinkedIn
- Avaya DevConnect on Facebook

- ShoreTel on LinkedIn
- ShoreTel on Facebook

- Cisco Ecosystem on Facebook

- Mitel Solutions Alliance on LinkedIn

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