1) “Treat people as if they were what they ought to be and you help them become what they are capable of becoming” - Johann Wolfgang von Goethe
2) “Let no one ever come to you without leaving better and happier” – Mother Theresa
3) “If your actions inspire others to dream more, learn more, do more and become more, you are a leader” – John Quincy Adams
4) "It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." – Charles Darwin
5) “You have to trust in something -- your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life." – Steve Jobs, Apple
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the more we know about the customer's problem, the more we learn how little we know. seigfried h. t.
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