Tuesday, July 24, 2007

What phone systems do most of our call recording prospects have?

In the last few months, we've been getting a lot of Nortel inquiries. We're not sure why we're seeing this more frequently - but we are compatible with many different models of Nortel, so it's a good fit.

Our bread and butter compatibility has always been with Avaya phone systems - analog, digital and VoIP. We've got some tremendous success stories recently:

- Harry & David Avaya Success Story
- Results-Tel Avaya Success Story
- Crutchfield Electronics Avaya Success Story
- DayTimers Avaya Success Story

We're developing a good reputable customer base of Cisco and 3com as well. We've published a 3com success story you can check out.

We also have a good history working with Siemens and Mitel.

There are a ton of good references for each model phone systems, which our sales team will be glad to share within our sales process.

As many companies are moving to VoIP or considering switching to VoIP in the near future, in most scenarios, the transition to VoIP call recording can be a seamless one. As demands for specific models of newer phone systems increase, our labs will be sure to be testing and adding them to the ranks of our compatibility list.

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