Friday, July 20, 2007

New Call Center Openings this week

XM Radio to Open New Call Center in the Lonestar State
El Paso, Texas is the site where XM will open their eighth call center by November. The facility will be comprised of approximately three hundred new employees that will take calls from XM subscribers and auto dealerships incorporating the radios in cars. The center is run by GC Services in Houston.

Debt-Collection Agency Incoporates Center in Jacksonville
The Enhanced Recovery Corporation has its eyes fixated on opening a new call center in Ware County early 2008. The organization, founded in 1999, recovers unpaid debts for those with credit cards, teleco. firms, and retailers. Initially, ERC plans on hiring 150 employees, but later expanding to a little over 300. The area is welcoming them with open arms, especially because of the 4.5 unemplyoment rate. This is the third center for ERC, who already has two in Jacksonville and the Caribbean.

Empereon Marketing Works $1.1 Million Call Center Project
Over the next three years, close to 400 jobs will be opening in Potter County, Pennsylvania. The organization is leasing a 30,000 sq. ft. building that they will convert into a call center. They specialize in outbound telemarketing services, inbound customer service and technical assistance services. Empereon is based out of Arizona, but runs call centers in Arizona, Colorado, and New Mexico as well.

Phones Begin Ringing in AT&T's New Call Center
AT&T has chosen Downtown Indianapolis to implement their new call center. Today at 10 a.m., a ceremony at 220 North Meridian marked the grand opening that will eventually employ about 425 representatives and managers. The center will be utilized to help consumers install AT&T's high-speed Yahoo! internet services.

ETelecare Desires for Philippine Call Center
ETelecare Global Solutions, a business process outsourcing vendor, is attempting to complete a project to implement a new call center in Makati City, Philippines. They are shooting to have it completed by the third quarter of 2007 with 13,000 employees occupying the space. Currently, ETelecare has about 2,600 workers in the United States at various locations including Arizona, New Mexico, North Dakota and South Dakota.

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