Tuesday, July 03, 2007

4 new customer implementations in USA and Canada

CSI's professional implementation and training team just returned from 4 successful onsite visits to new customers. Often taking on a consultative role with the new clients, we always try to help them get up and running as quickly as possible, beating expectations.

The marketing and sales department feels confident sending the trainers out to the field, as they usually convert new customers into new product champions, willing to become testimonials, case studies and referenceable contacts.

I'll be looking to talk more in-depth with these customers over time as take them from a new implementation to a long-term client that has achieved and sustained a rapid return on investment.

The four clients were of the following industries:
* hospital/medical center
* wireless provider
* insurance company
* non-profit agricultural organization

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