Wednesday, November 09, 2016

Chick-fil-A is beating every competitor by training workers to say 'please' and 'thank you'



For comparison, KFC had a "thank you" rate of 84.9%. McDonald's rate was 78.4%, putting it in 14th place out of the 15 chains analyzed.  In 2015, Chick-fil-A generated more revenue per restaurant than any other fast-food chain in the US.

Chick-fil-A excels at #CustomerService

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