Occasionally, I try to take inventory of all of the various call center news portals, blogs and news sites which I have managed by Google Reader (a great tool for reading RSS feeds), and remove the ones whom I never read.
Here are some of the newer ones I've found which I'll be evaluating. If they provide interest, I'll then add them to Google Reader. If you've read them, let me know what you think by commenting below. Also, comment with other recommendations:
T1 Rex’s Business Telecom Explainer Blog
Call Center and Call Center Outsourcing Information and News
Light Reading: Networking the Telecom Industry
Total Telecom
New York Times Bits
Telecommunications Magazine
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