Tuesday, June 17, 2014

Integrating WFO with CRM just got much easier

English: salesforce.com Deutsch: salesforce.co...
We're very excited to announce the general availability of our official Salesforce Connector.

The Virtual Observer SalesForce Connector will allow our mutual customers to integrate their Virtual Observer Workforce Optimization Solution with their SalesForce deployment.

The integration can be as simple as a mass list of recordings which can be searched, sorted and played directly from the SalesForce user interface, or a dynamic list linked directly to SalesForce Accounts, Contracts, Cases, Tasks and more.

Look for more information on our website soon and also on the Salesforce AppExchange marketplace.

Read the entire VO Salesforce App blog post here

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