We've seen a recent flurry of testimonials in our inbox. They're short and sweet, but they can really brighten the day, reaffirming the great jobs everyone on our support team accomplishes every day, even on the smaller tasks. It'd definitely great to get this kind of email in your inbox:
"Thanks for your great support to RTD," - Edward Fay, RTD.
"Thanks for the prompt service as always," - Mark Glynn, Connecticare.
"Greetings from Colorado..............Thank you - I really appreciate you doing this for us. Have a great week!" - Loretta Turner, Anpac.
For more comprehensive testimonials, please visit our customer success stories page on the website.
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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