Ever the purveyor of news that is positive, we bring you a list of new call center openings:
Alere(R) Medical Expands with Opening of New Ohio Call Center
Genetic Engineering News (press release), NY - Feb 12, 2007
Alere Medical, Inc., one of the leading disease management companies, today announced the opening of its newest call center in Columbus
Comcast opens fourth area call center
Chicago Daily Herald, IL - Jan 31, 2007
Comcast Corp., which has its Midwest headquarters in Schaumburg, is opening a call center Thursday in Woodridge that will add 550 jobs by this summer
Lifespan to open 'anti-scam' call center (Rochester Business Journal)
Rochester Business Journal
February 12, 2007
Lifespan of Greater Rochester Inc. has received a $200000 grant to open a call center dedicated to educating older adults around the country about scams by telephone, mail, etc.
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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