Tuesday, January 31, 2006

Top Five Call Center Openings and Growth

Being a bit tired of all of the stories of call center closings and jobs being eliminated, we decided to gather a handful of positive news stories regarding call centers that have announced job growth or new locations. Our source is Google News:

# 1: 300 employees.
New Call Center coming to Denison -

Hundreds of new jobs will soon be available in Grayson County. A call center just announced they'll set up their customer care base in Denison.

This morning Client Services Incorporated announced they'll open a call center at the Eisenhower Business Center in Denison. They'll use the space to house their customer care base. They plan to open in March and eventually employ 300 people.

# 2: Several Hundred jobs.
New call center to hold job fair

Hundreds of new jobs will soon be available in Grayson County. A call center just announced they'll set up their customer care base in Denison.

This morning Client Services Incorporated announced they'll open a call center at the Eisenhower Business Center in Denison. They'll use the space to house their customer care base. They plan to open in March and eventually employ 300 people.

# 3. 100-500 new jobs.

Silver City to Get New Call Center

A new call center here expects to have hired 100 people by February and will employ more than 500 once the center is in full operation.

Teleperformance USA of Salt Lake City, one of the largest contact center outsourcers in the country, said its call center will provide customer services for telecommunications giant Sprint.

"We have already hired some managers,'' said Roy J. Prasad, vice president of human resources. Hiring for customer service agents will begin in January.

# 4. 80 new jobs.

New Albany call center to add 80 jobs

Good news for job hunters, a new call center will bring about 80 jobs to Albany this spring. Hamilton Relay plans to put a call center in this strip mall on Dawson Road.

The Nebraska company says the center could expand to include more workers. Those workers will help deaf, hard of hearing, or speech disabled people use the telephone by relaying their typed messages to hearing people on the other end of the line.


# 5. 30 new jobs.

New Call Center to add 30 jobs

The promise of telephones ringing 24 hours a day sounds like progress to residents in Halstad, Minn.

The northwestern Minnesota town was recently selected by Onvoy, a Minneapolis-based telecommunications company, as the site for a new operator services call center.

Scheduled to open by early summer, the business will create up to 30 new jobs in the city of 600 people.

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