* Organizes data for you and makes it easy to locate critical information
* Access info securely from home, road, anywhere
* Allows you to truly leverage the life time value of your customer base
* Nothing falls through the cracks
* No synchronization headaches
* All customer related info is in the same place
* Generate scheduled, automated communications with segmented groups like "current customers", "partners", "non-supported customers"
* Automatically feed new account or prospect info directly from website to crm, saving keystrokes
* Customers can update info automatically from the web to crm, so you always have the most accurate billing information
* Tasks can be prioritized, assigned, shared and reported, all tied to a customer account or contact record
* Reports that have been manually created and updated can now be run automatically to save time
* A Hosted CRM Solution requires little training and is up in less than a day
* Hosted CRM Solutions add functionality as the market demands it, with no technical requirements on our end for updating, backing up, installing, etc.
Anyone have any more?
On demand crm applications we've looked at:
Salesforce
Salesboom
SalesJunction
ACCPAC
On demand crm applications found on Google:
CRM Software: Customer Relationship Management On Demand | Siebel Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser.
Salesnet | Salesnet Launches Industry’s First Official Development ...
CRM software solutions - CRM ASP software - Uptilt hosted CRM software solutions for Global 2000 and middle market companies.
CRM as a service - Express Computer
Press Releases - NetSuite Launches NetSuite CRM+
Web based CRM software, CRM solution software and CRM software online
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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