Friday, October 13, 2006

Call Center Openings and Closings

This week we found 3 openings stories and no news stories announcing call center closings. It's a good week!

* Bank of America opens new Witchita Call Center

Bank of America announced today the opening of its new customer call center at 4509 East 47th Street South. The bank has invested more than $10 million to renovate and equip the new call center, which is approximately 50,000 square feet. Read More...

* Infinity Resources call center opening soon

Infinity Resources announced that it had selected Ottawa as the site of its next call center. According to a statement from the company and the city of Ottawa, the Itasca-based Infinity will set up shop within the former home of Reliable Business Products, 421 E. Stevenson Road, on Ottawa's North Side. Once operational in mid-October, the call center is planned to employ 25 full-time customer service representatives, as well as an additional 100 part-time and 60 seasonal operators. Read More...

* Seasonal Jobs Readily Available

Lindsay Curry wants something a little better than seasonal. But if that is all she can find, she will take it. For the last few weeks, Curry, 21, of Marseilles, has been seeking a job. However, after applying at a local temporary staffing agency and at a local restaurant, Curry decided she would take a stab at landing a job as a phone order-taker at the Infinity Resources call center, opening this month on East Stevenson Road in Ottawa. "I thought it sounded like it could be interesting," said Curry, who attended Infinity's job fair Tuesday. "Something a bit different." However, she hoped that she would be among those offered one of the call center's 20 full-time permanent job -- not among those landing one of the 60 temporary seasonal jobs, which Infinity will add to boost its staff to meet the demands of the upcoming holiday season. Read More...

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