Tuesday, January 31, 2017

Customer experience: The newest reason to adopt cloud services

Saving money is no longer the top reason to implement cloud services, say top CIOs.  The use of cloud has evolved so that IT leaders think of it as the tool to help them achieve a wide range of business outcomes.

The number one goal is to provide the best customer experience, especially in the competitive contact center market.

Read the original article on #CustomerExperience and the Cloud

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