Friday, October 07, 2016
4 Essentials for Going Global with your Contact Center
Providing support for global operations is a serious endeavor, but with the right contact center technology, it’s doable. Globalization presents a wide set of challenges, and approaching it right the first time around is crucial to long-term success.
Globalizing your #ContactCenter
Subscribe to:
Post Comments (Atom)
Popular Posts
-
Coordinated Systems, Inc. (CSI), of East Hartford, CT, a member of the Cisco Solution Partner Program is making it incredibly logical for ...
-
Call center employees are the secret superheroes of every brand. These agents wield incredible power when it comes to customer experience,...
-
The quality of your customer service is directly related to your level of customer satisfaction, which — of course — is ultimately tied to...
-
SMB Cloud #WFM solution from CSI yields fast returns for ListenClear Facing a challenge due to their surging growth rate, Listen Clear se...
-
1) “Treat people as if they were what they ought to be and you help them become what they are capable of becoming” - Johann Wolfgang von Goe...
-
Christmas is fast approaching, and it’s one of the busiest times for different sectors all across the world. Even when you’re rushe...
-
Companies today have articulated mission statements that guide the organization. In utilities, many of these mission statements include la...
-
Can a single tweet topple a great company? It hasn’t happened yet, but a chorus of unhappy tweets from a group of unhappy customers can do...
-
By and large, nonprofit organizations depend on a different set of motivations to stay afloat than those in the private sector do — i.e. ...
-
Customers are unique — and your contact centers should reflect their diversity. When you go to your local grocery store do you notice how ...
