This is an excerpt from our partner blog, where we list out 11 top steps in successful project management and implementations. Written specifically for workforce optimization, but they probably apply across many technologies:
* Ensure that a primary contact from each functional group is actively involved from the beginning. Stakeholders and the application owner should be clearly defined. Typically, a representative from the telephony/business partner is involved in the project plan.
* Address security and remote access concerns, NDAs, etc. at kickoff time. Remote access is a critical path item.
* Track responsibilities for milestones and tasks. We deliver project timeline spreadsheets which are updated and delivered to stakeholders on regular intervals. Past due tasks are managed through completion.
Please read the rest of the list and more from our new "Partner Pulse" blog.
Please read the rest of the list and more from our new "Partner Pulse" blog.
