If your company did attend, chances were you received a contest card at our booth. Our "Start Small Think Big" contest gave away Starbucks cards, Itunes gift cards, and the grand prize was a 30gb video iPod. The winners' list is now available by emailing our marketing team.
The promotion was designed to bring trade show traffic back to our website, and we received a great traffic boost in March because of it.
The "Start Small Think Big" contest drove traffic to two case studies:
- How Maverik, Inc. was able to implement a VoIP logger at an aggressively low cost of ownership, with plans to completely automate their quality assurance processes.
- How Results-Tel started by logging 500 agents with our full range of QA features, and quickly scaled to 1000 agents (with more to come).
We're currently seeking more events and venues to exhibit at. We know all of the big shows. If you know any vertical shows in the following areas, please leave a comment below or give us a call at 860-289-2151:
- healthcare
- banking / financial services
- ecommerce / retail / catalog
- call center services
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
Subscribe to:
Post Comments (Atom)
Popular Posts
-
There isn't much room for customer service mistakes these days. After all, every business has a CRM system, a quality moni...
-
The Dashboard Analytics feature set available in Virtual Observer 4.0 has many benefits for today's busy contact center: Gain real...
-
Inside CSI: In this edition of "Inside CSI", I am pleased to provide you with a few glimpses into a key member of our Support and ...
-
From the Zendesk Blog : In 1972, a simple video game mesmerized players around the world: Pong. Despite its rudimentary black-and-white ...
-
1) “Treat people as if they were what they ought to be and you help them become what they are capable of becoming” - Johann Wolfgang von Goe...
-
There is a very good glossary out there on the web at: Incoming.com . Here are some snippets: Call. Also called Transaction and Customer Con...
-
In the last few months, we've been getting a lot of Nortel inquiries. We're not sure why we're seeing this more frequently - bu...
-
The contact center and unified communications (UC) markets have undergone a major market consolidation, dramatically reducing the number o...
-
Our second-design website has now been around for about 2.5 years, and has helped to achieve many of the intended marketing goals. Time to s...
-
By and large, nonprofit organizations depend on a different set of motivations to stay afloat than those in the private sector do — i.e. ...
No comments:
Post a Comment