Tuesday, December 23, 2008

Virtual Observer selected by Home Depot Bath Remodeling for Avaya VoIP Logging and Quality Monitoring

We are pleased to announce that Home Depot Bath Remodeling, located in Kansas City, Missouri, has selected CSI’s Virtual Observer Professional VoIP logger for call recording and quality monitoring.

The system will be logging calls off of Home Depot Bath Remodeling's Avaya phone system.

Home Depot Bath Remodeling chose CSI based on robust quality monitoring features as well as CSI's solution-sales approach.

About Home Depot Home Services:
Home Depot Bath Remodeling provides a team of on-time, courteous, insured professionals providing total project management – delivering the materials, performing the work and thoroughly cleaning the jobsite, creating a new bathroom for you to relax and enjoy. Home Depot Bath Remodeling focuses on customer satisfaction and accountability throughout the entire remodeling experience. expectations.

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