CSI is actively seeking customer support reps to join our professional support team.
Positions are available for Customer Support Representatives. We are looking for individuals with solid business-to-business customer service experience in a high-tech environment. Required skills include a working knowledge of windows-based software and operating system usage. Call Center training experience is a plus.
This exciting position will involve responding to and managing support calls, managing customer projects, training and onsite implementations.
These positions are located in our corporate office in East Hartford, CT. Interested candidates can fill out our employment inquiry form.
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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