If your company did attend, chances were you received a contest card at our booth. Our "Start Small Think Big" contest gave away Starbucks cards, Itunes gift cards, and the grand prize was a 30gb video iPod. The winners' list is now available by emailing our marketing team.
The promotion was designed to bring trade show traffic back to our website, and we received a great traffic boost in March because of it.
The "Start Small Think Big" contest drove traffic to two case studies:
- How Maverik, Inc. was able to implement a VoIP logger at an aggressively low cost of ownership, with plans to completely automate their quality assurance processes.
- How Results-Tel started by logging 500 agents with our full range of QA features, and quickly scaled to 1000 agents (with more to come).
We're currently seeking more events and venues to exhibit at. We know all of the big shows. If you know any vertical shows in the following areas, please leave a comment below or give us a call at 860-289-2151:
- healthcare
- banking / financial services
- ecommerce / retail / catalog
- call center services
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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