Our second-design website has now been around for about 2.5 years, and has helped to achieve many of the intended marketing goals. Time to start planning version 3.0!
What has changed in the 2.5 years?
The first thing you could include in a list of what's different are websites which are now more dynamic, interactive, community-driven. Check out Digg.com for an example of the new media. News stories are posted, read, reviewed, shared, and the number of views count in the placement of the story amidst the entire volume of news. The community drives the content.
The second thing I'll mention is video. Every site seems to now either host their own user-generated videos or link to YouTube's.
The third thing is the social networks, such as LinkedIn for business networking and MySpace for personal networking.
I'm not sure if the next incarnation of csiworld will include any of these elements or devices. I have some ideas on what I'd like to improve and enhance. Looking for any other suggestions "the community" may offer.
If anyone has any fresh ideas for new content, please post a comment below.
FYI, this is our 100th post!
Subscribe to:
Post Comments (Atom)
Popular Posts
-
The Dashboard Analytics feature set available in Virtual Observer 4.0 has many benefits for today's busy contact center: Gain real... -
I actually found two articles related to Netflix 's customer service operation. The gist is that they have removed email-based customer ...
-
Like tens of millions of teens across the world, 15-year-old Emma rarely surfs the web or tries out new apps. Instead, she conducts her di...
-
The contact center and unified communications (UC) markets have undergone a major market consolidation, dramatically reducing the number o...
-
1) “Treat people as if they were what they ought to be and you help them become what they are capable of becoming” - Johann Wolfgang von Goe...
-
Google has indexed many books, newspapers, photographic archives, images, videos, flash movies, PDFs, etc., and now they've added full a... -
CSI's Product Development manager speaks about the various recording methods used to bring interaction voice data into the Virtual Obser...
-
Inside CSI: In this edition of "Inside CSI", I am pleased to provide you with a few glimpses into a key member of our Support and ...
-
Nearly every company today is focused on product innovation, pricing and automating various aspects of their business to improve the custo...
-
* More is not always better: Dell opens more call centers ... * Iowa Expansion: Nordstrom to expand fulfillment ... * 1000 new jobs: New cal...
i got call center blog also, its " http://www.call-center-philippine.blogspot.com"
ReplyDeleteif it is possible to trade link with you.. please email me at aolaybar@yahoo.com
Just browsing, very interesting.
ReplyDelete