We just finished up attending the NACR / ConvergeOne Sales Conference 2010 in Las Vegas, Nevada. The show was a rousing success for NACR and for CSI, as we were given a prestigious "Partner Loyalty Recognition" ribbon and prism from Tiffany's for continuous years of services:
"NACR recognized 9 partners at a Loyalty Luncheon hosted by Tom Roles, NACR President and CEO. The event was held February 16, 2010 at the MGM Grand Hotel in Las Vegas, NV. as part of the company’s yearly sales conference event. Partners recognized for participating in the past 7 sales conferences were Amcom Software, Avaya Financial Services (AFS), Computer Instruments, CSI, Extreme Networks, Mutare, NICE, SimpliCTI, and Veramark. Each company was awarded an engraved Tiffany pentastar for their continuous support for these events." - Cathy Burns, Partner Relationship Advocate, NACR.
The show brought together a small army of technology companies working together to present NACR's Avaya sales force with a solid array of best-in-breed offerings.
The annual sales conference also featured an introduction of newly acquired Empire Technologies into the ConvergeOne family.
We've been working with NACR for eight years, providing Avaya customers with bulletproof call recording and workforce optimization at an industry's best cost of ownership.
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
Subscribe to:
Post Comments (Atom)
Popular Posts
-
The Dashboard Analytics feature set available in Virtual Observer 4.0 has many benefits for today's busy contact center: Gain real...
-
I actually found two articles related to Netflix 's customer service operation. The gist is that they have removed email-based customer ...
-
Like tens of millions of teens across the world, 15-year-old Emma rarely surfs the web or tries out new apps. Instead, she conducts her di...
-
The contact center and unified communications (UC) markets have undergone a major market consolidation, dramatically reducing the number o...
-
1) “Treat people as if they were what they ought to be and you help them become what they are capable of becoming” - Johann Wolfgang von Goe...
-
Google has indexed many books, newspapers, photographic archives, images, videos, flash movies, PDFs, etc., and now they've added full a...
-
CSI's Product Development manager speaks about the various recording methods used to bring interaction voice data into the Virtual Obser...
-
Inside CSI: In this edition of "Inside CSI", I am pleased to provide you with a few glimpses into a key member of our Support and ...
-
Nearly every company today is focused on product innovation, pricing and automating various aspects of their business to improve the custo...
-
* More is not always better: Dell opens more call centers ... * Iowa Expansion: Nordstrom to expand fulfillment ... * 1000 new jobs: New cal...
No comments:
Post a Comment