There is always good stuff to read on this VoIP blog, written by Russell Shaw. Recently they've been recapping the year's most popular posts, which include "a VoIP provider flames out", detailing the sudden shut-down of VoIP provider SunRocket, leaving 200,000+ subscribers in the lurch.
Another popular posting helped stage a serious turnaround in Sprint policy regarding soldiers and cell phone roaming charges. Read more about "Sprint spits on our fighting men and women".
"CompUSA is closing for good. Good" was able to draw over 90 comments, as people ranted about the departure of the retail computer chain.
ZDnet overall has been a player in the technology news and content world since the very beginning, springing from the print world, like so many other online portals have, like TMCnet, which is from the publishers of "Customer Interaction Solutions" as well as other telecom publications.
We'll feature more online news resources in the future. A recommended method of filtering all of the news sources you'll encounter is to grab the RSS feed from them and add them to your RSS reader. Personally, I find Google Reader to be the easiest to use.
Here's the link to the RSS feed for the IP Telephony, VoIP and Broadband Blog from ZDnet.
Subscribe to:
Post Comments (Atom)
Popular Posts
-
The Dashboard Analytics feature set available in Virtual Observer 4.0 has many benefits for today's busy contact center: Gain real... -
I actually found two articles related to Netflix 's customer service operation. The gist is that they have removed email-based customer ...
-
Like tens of millions of teens across the world, 15-year-old Emma rarely surfs the web or tries out new apps. Instead, she conducts her di...
-
The contact center and unified communications (UC) markets have undergone a major market consolidation, dramatically reducing the number o...
-
1) “Treat people as if they were what they ought to be and you help them become what they are capable of becoming” - Johann Wolfgang von Goe...
-
Google has indexed many books, newspapers, photographic archives, images, videos, flash movies, PDFs, etc., and now they've added full a... -
CSI's Product Development manager speaks about the various recording methods used to bring interaction voice data into the Virtual Obser...
-
Inside CSI: In this edition of "Inside CSI", I am pleased to provide you with a few glimpses into a key member of our Support and ...
-
Nearly every company today is focused on product innovation, pricing and automating various aspects of their business to improve the custo...
-
* More is not always better: Dell opens more call centers ... * Iowa Expansion: Nordstrom to expand fulfillment ... * 1000 new jobs: New cal...
No comments:
Post a Comment