ICCM - www.callcenterdemo.com
February, 21-23, 2007
Miami, FL
ICCM - www.callcenterdemo.com
May 21-23, 2007
Dallas, TX
Call Center Summit
Jan. 22-25, 2007
Atlanta, GA
Will you be attending these call center industry trade shows?
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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