How does Virtual Observer manage storage of recorded media?

In a call logging environment, where every call is captured, online storage can be managed where calls can be automatically be purged based on a storage threshold or based on date. Selected calls, however, can be retained and removed from the purging process.

Virtual Observer offers an Auto-Archiving module to completely automate the storage process. With Auto Archiving enabled, the system supports both “online” and “archived” storage where Virtual Observer will automatically write to removable media (DVD-RAM, SAN or NAS) at the time the event is recorded. This methodology allows customers to store as much as their storage location will hold, and an infinite amount of archived media.