Right on target with our content:
"pci compliance for call centers"
"Top 10 ways of monitoring individual and team performance"
"why do you want to be a call center agent"
"agent scheduler smdr"
"call centre chat"
"call center stories"
"is being a call center agent is easy?"
"Performance criteria in call center environment"
"are you a great call centre agent"
"cisco call recording - why record all calls instead of randomly recording?"
"call center tips"
"call center e-learning modules"
"definition of call center industry"
"call center agents quotes"
"businesses looking for call centers"
"quotes for call centers"
"call length Call center"
"call center observations"
"customer call examples"
"calls received at call centres"
"tutorial short term goals help desk call center"
"call center thank you"
"call center motivational quotes"
"call centers answering promptly"
"Motivational Quotes about consumer insight"
"inspirational quotes for call centers"
"B2B Call Centre Industry Analysis"
"Six Sigma with DNIS"
"call center analysis basics"
"motivation tips in a call center- share success"
"new openings for new call centers"
"customer service call center stories"
"call center customer service tips"
Somewhat Interesting:
"motivational quotes + medical sales"
"what is the ultimate goal of your company"
"observations and feedback"
"clients for my new call center?"
"call center manager list"
Who knows?:
"virtual csi"
"story blog website"
"a play set in a call centre"
"skype master"
"call center food service software screens"
"blog work at home call center agent"
"my life as a call center agent"
"call center home blog"
Pretty darn specific:
"dell call center mcgregor tx address"
"verizon call center huntsville AL phone number"
wachovia call center statistics"
"size of comcast call centers"
"NEW PROJECT IN ETELECARE IN ARIZONA"
"connecticare call center"
"coudersport, pa call center"
Company related:
"virtual observer web player"
"call center csi marketing"
"virtual observer"
"csi virtual observer licensing"
Generic:
"virtual call center blog"
"call center blog"
"call centre blogs"
"call centre stories"
"call centre blog"
"contact center blog"
"call center"
"call center blogs"
This blog features many contact center industry news stories and also assembles tips for improving agent performance and customer experience, helping teams evolve into world class contact centers. It's an open forum for call center supervisors, agents, vendors and managers to contribute news, stories, anecdotes and other useful information with their peers. Industry vendors and analysts are encouraged to share client success stories.
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Nice one! Speaking of call centers, outsourcing industry is one of the fastest growing industry. Services like administrative assistant and customer service representation will soon never be the butt of jokes.
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