Coordinated Systems, Inc. releases new tool for call center managers

Coordinated Systems, Inc. of East Hartford, CT has developed and releaseds a new web-based wizard that helps call center managers configure the proper quality assurance and recording solution, based on several key criteria:

The flash-based wizard is available here:
Build your call center solution

The wizard can be used to configure an RFP for a quality assurance and call center recording solution.