tag:blogger.com,1999:blog-13116720.post266751621201225575..comments2023-05-29T11:54:48.976-04:00Comments on Contact Center Observer: Call Center Agent Training: Onsite vs. Webinar TrainingAnonymoushttp://www.blogger.com/profile/11963094886024280631noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-13116720.post-75098999040511634582010-01-09T07:00:28.362-05:002010-01-09T07:00:28.362-05:00Good post. It's nice that customers can choose...Good post. It's nice that customers can choose between on site or webinar training. Some people learn better from hands on experience.on hold messageshttp://www.marketonhold.comnoreply@blogger.comtag:blogger.com,1999:blog-13116720.post-19868436234912573702010-01-08T23:28:55.039-05:002010-01-08T23:28:55.039-05:00As far as customer care training is considered it ...As far as customer care training is considered it doesn't matter if the training is online or onsite training until and unless the training purpose is achieved.<br /><br />Both online and onsite training have their own pros and cons.<br /><br />Online training is both time saving and cost effective while onsite training can provide training in a much more efficient way and the training guidelines gets clear for trainess as time passes.Ron Bradleyhttp://www.ansafone.com/noreply@blogger.com